ATAS99 MEMBER PERSONAL DATA PROTECTION

Atas99 Privacy Policy – Data Protection for Malaysian Members

Your privacy is our priority. This document clearly explains how Atas99 collects, uses, stores, and protects the personal data of every member who uses our platform. Please read it carefully before using Atas99's services.

Updated: 1 January 2026
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Atas99's Six Key Privacy Commitments

This is the foundation of how Atas99 handles the personal data of every Malaysian member

Industry-Standard Encryption

All personal and financial transaction data of Atas99 members is protected by 256-bit SSL encryption — the highest security standard in the financial and online gaming industry. Your information cannot be intercepted or read by any unauthorised party during transmission between your device and our servers.

No Sale of Data to Third Parties

Atas99 has never sold, rented, or disclosed member personal data to any third party for marketing, advertising, or other commercial purposes, and never will — without your express consent. Your data is used solely for the purposes stated in this Privacy Policy.

Members' Full Rights Over Their Own Data

Every Atas99 member has the full right to access their personal data stored in our systems, request corrections to any inaccurate information, or request deletion under certain circumstances. These requests can be submitted to our support team via email or live chat.

Secure & Controlled Data Storage

Members' personal data is stored on servers protected by layered access controls, 24-hour monitoring, and regular security audits conducted by our cybersecurity team. Only authorised personnel may access member data, and every access is logged for accountability purposes.

Marketing Communications Controls

Atas99 only sends marketing communications to members who have opted in to receive them. You may unsubscribe from promotional emails or marketing notifications at any time through your account settings, with no impact on the core services you enjoy at Atas99.

Malaysia PDPA Compliance

Atas99's Privacy Policy and data handling practices are established in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to complying with all PDPA provisions in every aspect of collecting, processing and storing the personal data of our Malaysia members.

Important Note: This Privacy Policy explains how Atas99 (operating under the domain atas99.best) collects, uses, stores, and protects your personal data. By registering for or using the platform Atas99, you agree to this Privacy Policy. This document should be read together with Terms & Conditions ours.

1. Introduction & Scope of This Privacy Policy

At Atas99, we understand that privacy is more than just a word — it is a responsibility we take wholeheartedly toward every member who trusts our platform. Whether you are registering an account, making a deposit via Touch 'n Go eWallet or DuitNow, playing Baccarat at our live tables, or simply browsing our website, you share certain information with us. This Privacy Policy explains exactly what we do with that information.

This Policy applies to all information collected through the Atas99 at atas99.best, mobile app Atas99 (if any), our customer support services including live chat, email and WhatsApp, as well as any other channels through which you interact with Atas99 as a platform.

Atas99 operates in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. We take this responsibility seriously and continually work to ensure our data handling practices meet or exceed the standards set by law.

2. Types of Personal Data Covered

In the context of this Privacy Policy, "personal data" refers to any information that can be used to identify you, directly or indirectly, as an individual. The following are the categories of data we may collect and process:

Personal Identification Data Full name, Malaysia identity card number (MyKad/MyPR), date of birth, gender and nationality.
Contact Details Malaysian mobile number, active email address, and residential address (if required for the KYC process).
Account & Login Data Username, password (stored as an unreadable hash), registration date, and login history.
Financial & Transaction Data Deposit and withdrawal history, payment methods used (e-wallet account numbers, bank account numbers), and account balance over time.
Gaming Activity Data Betting records, games played, total winnings and losses, session duration, and promotional activities claimed.
Technical & Device Data IP address, web browser type and version, device operating system type and version, screen resolution, and unique device identifier.
Communications Data Live chat conversation records with the support team, emails sent and received, and feedback you have provided through any channel.

3. How Atas99 Collects Your Personal Data

Atas99 collect your personal data through several different methods throughout your interactions with our platform:

Account Registration: When you register a new account at Atas99, you provide basic information such as your name, phone number, and email directly to us through the registration form.
Identity Verification (KYC): To meet regulatory and anti-money laundering requirements, we may request a copy of your Malaysian identity card, a verification selfie, or other supporting documents at certain stages.
Financial Transactions: When you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, our system records the transaction details required for verification and accounting purposes.
Platform Usage: Technical data and gameplay activity are collected automatically when you use the Atas99 platform — including pages visited, games played, and bets placed.
Support Interactions: When you contact the Atas99 support team via live chat, email, or WhatsApp, records of those communications are retained to help resolve issues and improve service quality.
Cookies & Tracking Technologies: Atas99 uses cookies and similar tracking technologies to collect technical data related to the use of our website. More details on this can be found in Section 7 of this Privacy Policy.

Atas99 only collects personal data that is necessary for the purposes stated in this Privacy Policy. We do not collect data that is excessive or irrelevant to the operation of our platform.

4. How Atas99 Uses Your Personal Data

Atas99 use collected personal data solely for the following legitimate and stated purposes. We will not use your data for any other purpose without obtaining fresh consent from you:

  • Verifying your identity during registration and the KYC process to ensure account security and comply with Malaysia's anti-money laundering legal requirements.
  • Processing and verifying deposits made via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX, as well as processing withdrawal requests to the relevant payment methods.
  • Providing gaming and betting services to you, including maintaining records of wins, losses, and transaction history in your Atas99 account.
  • Sending important account-related communications such as deposit confirmations, withdrawal notifications, security alerts, and significant changes to our terms or policies.
  • Providing effective customer support whenever you contact our team with account or game-related queries or issues.
  • Detecting and preventing fraud, multi-account usage, money laundering, bonus abuse, and any activity that violates Atas99's Terms & Conditions.
  • Personalising your experience on the Atas99 platform based on your gaming preferences and activity, including surfacing games or promotions that may be relevant to you.
  • Analysing platform usage patterns in aggregate (not individual data) for product improvement, new feature development, and enhancing Atas99's technical performance.
  • Sending marketing and promotional communications about offers, bonuses, and new games at Atas99 — only to members who have consented to receive such communications.
  • To comply with legal obligations, regulations or orders from relevant authorities in Malaysia that require the disclosure or processing of certain data.

5. Sharing Data with Third Parties

Atas99 operates on a "need-to-know" basis when sharing members' personal data. We do not sell your data. However, in the following limited circumstances, your data may be shared with certain parties:

Payment Processing Providers: Transaction information that must be shared with payment providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and Malaysian banks supporting FPX in order to process your deposits and withdrawals. These providers are bound by strict confidentiality agreements.
Game Providers: Minimum necessary account information shared with game providers such as Evolution Gaming, Pragmatic Play, and SA Gaming to deliver a seamless gaming experience within the Atas99 platform. This data is limited to account identifiers and does not include sensitive personal information.
Technology Service Providers: Hosting, cybersecurity, and analytics providers that help us operate and protect the Atas99 platform. All such providers are contractually bound to protect your data and may not use it for any other purpose.
Malaysian Authorities: Atas99 will disclose personal data to legal authorities, regulatory bodies, courts, or Malaysian government agencies when required by law, court order, or in connection with a legitimate fraud or financial crime investigation.
Fraud Investigators: In cases suspected to involve fraud, money laundering, or serious violations of the Terms & Conditions, relevant data may be shared with law enforcement bodies or applicable fraud prevention agencies.

Important Verification: Atas99 never sells members' personal data to advertisers, data brokers, or any third party for marketing or commercial purposes. This is our absolute commitment to every Malaysian member.

6. Atas99 Data Security Measures

Atas99 continuously invest in robust cybersecurity infrastructure to ensure the personal and financial data of every member is protected to the highest standard. The key security measures we employ include:

256-bit SSL Encryption

All communication between your device and Atas99's servers is encrypted using 256-bit TLS/SSL protocol, making it impossible to intercept.

Two-Factor Authentication

2FA is available to all members as an added layer of security for your Atas99 account.

24/7 Monitoring

Atas99's security team continuously monitors platform activity to detect threats or suspicious behaviour.

Secure & Protected Servers

Data is stored in high-tier data centres with physical access controls, cooling systems, and full redundancy protection.

Regular Audits

Atas99's security systems are regularly audited by independent third parties to identify and address any vulnerabilities.

Encrypted Password

Member passwords are never stored in plain text — they are processed through a one-way hashing algorithm that cannot be reversed.

Although Atas99 take all reasonable and meaningful steps to protect your data, no internet security system can be guaranteed 100% secure. In the event of a security breach affecting your data, we will notify you within a reasonable timeframe and take appropriate remedial action in accordance with Malaysia's PDPA requirements.

7. Cookies & Tracking Technologies

Platform Atas99 uses cookies and similar tracking technologies to ensure the platform operates correctly, enhance the user experience and understand how members use our services. The following are the types of cookies we use:

You can control and manage cookies through your web browser settings. However, disabling essential cookies may affect certain platform functions Atas99 such as the ability to stay logged in or retain your account settings.

8. Your Rights Under Malaysia's PDPA

As a member of Atas99 and data subjects under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights in relation to your personal data:

Your Rights Description How to Apply
Right of Access Request a copy of the personal data we hold about you Email us at support@atas99.best
Right to Rectification Requesting correction of inaccurate or incomplete personal data Account Settings or Email
Right to Erasure Request deletion of personal data under circumstances permitted by law Email us at support@atas99.best
Right to Object Object to the processing of your data for direct marketing purposes Account Settings or Live Chat
Right to Portability Receive your data in a machine-readable format for portability Email us at support@atas99.best

To exercise any of the above rights, submit a written request to support@atas99.best by including your full name, registered phone number, and a clear description of your request. Atas99 will process your request within 14 business days. In complex cases, this period may be extended to up to 30 days, with prior notification to you.

Please note that some deletion requests may not be fully fulfilled if the data in question is required to meet legal obligations, resolve disputes, or enforce agreements with you.

9. Data Retention Period

Atas99 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable Malaysian law. The following are our data retention guidelines:

Active Account Data: For as long as your Atas99 account remains active, we retain all data necessary to provide our services to you.
Financial Transaction Data: Deposit and withdrawal records are retained for a minimum of 7 years following the transaction date, in accordance with Malaysian accounting and anti-money laundering laws.
Closed Account Data: Following account closure, basic personal data and transaction records are retained for 5 years to meet legal compliance requirements and to resolve any claims that may arise.
Support Communication Records: Live chat conversation logs and emails with the support team are retained for 2 years for quality control and dispute resolution purposes.
Technical Data & Logs: Access logs, IP addresses, and similar technical data are retained for 90 days before being automatically deleted or anonymised.

Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be associated with you as an individual.

10. Child & Minor Protection

Platform Atas99 is intended exclusively for individuals aged 21 years and above only. We do not intentionally collect, store, or process the personal data of individuals under the age of 21.

All account applicants are required to verify their age during registration. Atas99 uses an age verification process based on official Malaysian identity documents as part of KYC. If we detect or receive information indicating that a member is under 21 years of age, the account will be closed immediately and all related data will be deleted within a reasonable timeframe, except for data that must be retained for legal purposes.

If you are a parent or guardian who believes your underage child has registered an account at Atas99 without your knowledge, please contact us immediately at support@atas99.best with the relevant details and we will take prompt action.

11. Amendments to This Privacy Policy

Atas99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or platform improvements. Whenever we make a material amendment, we will:

Displaying a clear notice of amendments on the Atas99 platform homepage and/or your account dashboard upon your next login.
Sending notification emails to your registered email address for significant amendments that directly affect your privacy rights.
Updating the "Last Updated" date at the top of this Privacy Policy so you can always know when the current version came into effect.

Continued use of the platform Atas99 after the effective date of any amendment to this Privacy Policy will be considered your acceptance of the updated policy. If you do not agree with the changes, you have the right to close your account and stop using the platform.

12. How to Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy, how we handle your personal data, or wish to exercise any of your privacy rights, please contact our team through the following channels:

Contact the Atas99 Privacy Team

We are committed to addressing every privacy-related enquiry with seriousness and professionalism. Our target response time for privacy enquiries is within 3 business days.

Privacy Email: support@atas99.best — include "PRIVACY" in the email subject line for faster handling
Live Chat within the Atas99 platform — available 24 hours a day, 7 days a week for general enquiries
Target response time: 3 business days for written privacy enquiries, immediate response via live chat
All enquiries may be submitted in either Malay or English

How Atas99 Protects Your Data Every Day

Data protection processes run continuously behind the scenes on our platform

1
Minimal Data Collection

Atas99 only collects data that is strictly necessary — we do not request excessive information that is irrelevant to the services you use.

2
Encrypted in Transit

Every bit of data travelling between your device and Atas99's servers is encrypted using 256-bit SSL, making it completely unreadable to any outside party.

3
Stored in a Secure Environment

Your data is stored on servers protected by layered access controls, encryption at rest, and real-time threat monitoring.

4
Deleted When No Longer Needed

Once the valid retention period expires, your data is securely deleted or anonymised in accordance with Malaysia's PDPA procedures.

The Privacy Principles Atas99 Upholds

Five core values that define how we handle every piece of our members' personal data

Transparency

We are transparent about what we do with your data — no hidden agendas, no fine print surprises.

Limited Purpose

Your data is used only for the purposes we have stated. We do not use it for any other purpose without obtaining your fresh consent.

Minimum Data

We only collect what is necessary. Less data collected means less risk to your privacy.

Safety First

Data protection is an ongoing investment for us — not a cost to be minimised. Your security is never compromised.

Member Control

You are in control of your own data. Your rights to access, correct, or delete your data are fully guaranteed at Atas99.

Why Privacy Matters to Atas99 and Our Malaysian Members

In today's digital age, personal data is one of the most valuable assets any individual holds. When you register at Atas99 and start using our platform — whether to bet on Malaysia Super League football, play Baccarat with a live dealer, or try the latest slots from Pragmatic Play — you are entrusting us with your personal information. That trust is something we never take lightly.

Atas99 understand that many Malaysian members use digital wallets such as Touch 'n Go eWallet, GrabPay, or DuitNow for deposits and withdrawals. Information related to these payment methods is sensitive and is protected by a separate layer of security from standard profile data. We do not store your full digital wallet account numbers or bank card details in our systems — all payment processing is handled through secure, certified payment gateways.

One aspect that Malaysia members at Atas99 is our transparency regarding who can access member data and for what purpose. Unlike some platforms that use member data to sell to advertisers or data brokers without the member's knowledge, Atas99 operates on an entirely different principle. Your data is used solely to ensure the platform works properly for you — delivering games, processing payments, providing support and keeping your account secure.

As a platform operating in the Malaysian market, Atas99 also respects local cultural sensitivities in the handling of data. Information relating to religious identity, ethnicity, or other sensitive details that you may disclose when communicating with our support team is always handled with full discretion and professionalism. Our team is trained to respect the privacy and personal sensitivities of every member, regardless of their background.

In closing, Atas99 believes that strong privacy and an enjoyable gaming experience are not at odds — in fact, the two reinforce each other. When you know your data is well protected and your privacy is respected, you can enjoy every game round and every sports bet with greater peace of mind and confidence. That is our goal: to deliver the best possible gaming experience to our Malaysian members, in an environment that is safe, fair, and fully respectful of their privacy.

FAQ – Data Privacy at Atas99

The most frequently asked questions by Malaysian members about their data privacy at Atas99

Absolutely not. Atas99 has never sold, rented, or disclosed your personal data to advertising companies, data brokers, or any third party for marketing or commercial purposes — and never will — without your express consent. Your data is only shared in the limited circumstances described in our Privacy Policy: with payment providers required to process your transactions (such as Touch 'n Go, GrabPay, and DuitNow), game providers that supply content on our platform, and legal authorities when required under Malaysian law. In all such cases, the data shared is kept to a minimum and is subject to strict confidentiality agreements.

You may request access to your personal data by emailing support@atas99.best with the subject line "DATA ACCESS REQUEST". Include your full name, your registered phone number with Atas99, and a description of the data you wish to access. Our team will first verify your identity before processing the request to ensure security. A response will be provided within 14 business days, and data will be delivered in a readable format. This is your right under Malaysia's Personal Data Protection Act 2010 (PDPA), and Atas99 is committed to fulfilling such requests without unnecessary obstacles.

When you close your Atas99 account, your access to the platform is terminated immediately. However, your personal data and transaction records are not fully deleted at that point, for the following reasons: financial transaction records must be retained for 7 years in accordance with Malaysian anti-money laundering and accounting laws. Basic personal data is retained for 5 years for the purpose of resolving any claims or disputes that may arise after account closure. Once the applicable retention period expires, all your data will be securely deleted or anonymised. If you wish to expedite the deletion of data that is legally eligible for removal, please contact support@atas99.best with a written request.

You can stop receiving promotional emails from Atas99 at any time through several easy methods. First, click the "Unsubscribe" link at the bottom of any promotional email we send — this takes effect immediately. Second, log in to your Atas99 account, go to "Account Settings" or "Communication Preferences", and turn off marketing email notifications. Third, contact our support team via live chat or email at support@atas99.best and request to be removed from our promotional mailing list. Please note that unsubscribing from promotional emails will not affect transactional emails such as deposit confirmations, withdrawal notifications, and account security alerts.

Your Data Is Safe at Atas99 – Register with Confidence!

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Related Document – Atas99 Terms & Conditions

This Privacy Policy should be read together with Terms & Conditions Atas99 which contains detailed information on platform usage rules, bonus terms, game rules, and liability limits. Together, both documents form the complete agreement between you as a member and Atas99 as the platform operator. For information on responsible gaming, please also refer to the Responsible Gaming ours.

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